Discover America's Most Breathtaking Rail Adventures

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Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you book a tour, create an account, subscribe to our newsletter, or contact us for support.

• Personal identification information (name, email address, phone number)
• Booking and travel preferences
• Payment information (processed securely by third-party providers)
• Communication preferences and marketing consent

How We Use Your Information

We use the information we collect to:

• Process your bookings and provide travel services
• Communicate with you about your trips and our services
• Send marketing communications (with your consent)
• Improve our services and customer experience
• Comply with legal obligations

Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Service providers who assist in delivering our services
• Legal authorities when required by law
• Business partners for joint travel offerings (with your consent)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, and port your personal data. To exercise these rights, contact us at [email protected].

Contact Us

For any privacy-related questions, please contact us at:
Email: [email protected]
Phone: +1 (303) 555-7829

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Terms of Service

Last updated: December 2024

Acceptance of Terms

By accessing and using TrailRoads Experience services, you accept and agree to be bound by the terms and provision of this agreement.

Booking and Payment

• All bookings require full payment or approved payment plan
• Prices are subject to change until booking is confirmed
• Additional fees may apply for special requests or modifications
• Payment processing is handled by secure third-party providers

Cancellation Policy

• Cancellations 30+ days before departure: Full refund
• Cancellations 15-29 days before: 50% refund
• Cancellations within 14 days: Subject to cancellation fees
• We recommend travel insurance for maximum protection

Travel Requirements

Travelers are responsible for:

• Valid identification and travel documents
• Meeting health and mobility requirements
• Following safety instructions and guidelines
• Appropriate travel insurance coverage

Limitation of Liability

TrailRoads Experience liability is limited to the cost of services provided. We are not responsible for delays, cancellations, or changes due to weather, natural disasters, or circumstances beyond our control.

Contact Information

For questions about these terms, contact us at:
Email: [email protected]
Phone: +1 (303) 555-7829

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Cookie Policy

Last updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

• Authentication and security
• Shopping cart functionality
• Form submission and validation

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website.

• Google Analytics for traffic analysis
• Performance monitoring
• User behavior tracking

Marketing Cookies

These cookies help us deliver relevant advertisements and measure campaign effectiveness.

• Social media integration
• Personalized advertising
• Conversion tracking

Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect website functionality.

Third-Party Cookies

We work with third-party services that may set their own cookies:

• Google Analytics and Google Ads
• Social media platforms
• Payment processors
• Customer support tools

Contact Us

For questions about our cookie policy:
Email: [email protected]
Phone: +1 (303) 555-7829

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DMCA Policy

Last updated: December 2024

Digital Millennium Copyright Act Notice

TrailRoads Experience respects intellectual property rights and expects users to do the same. We respond to clear notices of alleged copyright infringement.

Filing a DMCA Notice

To file a copyright infringement notification, provide the following information:

• Physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and location information
• Contact information including address, telephone, and email
• Statement of good faith belief that use is not authorized
• Statement of accuracy under penalty of perjury

Counter-Notification

If you believe your content was wrongly removed, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material
• Statement under penalty of perjury of good faith belief
• Your contact information
• Consent to jurisdiction of federal district court

Repeat Infringers

We maintain a policy of terminating accounts of users who are repeat infringers of copyright.

DMCA Agent Contact

Send DMCA notices to our designated agent:
Email: [email protected]
Address: 2847 Mountain View Drive, Denver, CO 80202, USA
Phone: +1 (303) 555-7829